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Publications
Refereed Journals
- Apreh, G., Kahuthu, J.K. & Agbenyeke, L. (2019). Work Design Characteristics as Drivers of Employee Job Satisfaction in Budget Hotels in Eastern Region of Ghana. Africa Development and Resources Research Institute (ADRRI) Journal, 28(3), 77-89.
- Kahuthu, J.K. & Apreh, G. (2018). Aspects of Electronic Customer Relationship Management and Guest Satisfaction: A Perspective of Classified Restaurants in Nairobi City Kenya. International Journal of Research in Business, Economics and Management.
- Kahuthu, J.G. & Njeri, S.M. (2017). Work-Placement Experiences and Post-Experience Behavioral Intentions of Hospitality Undergraduate Students Enrolled in Universities Within Nairobi Metropolis Kenya. International Journal of Advanced Engineering and Management Research, 2(5), 1676 - 1691.
- Kahuthu, J.G., Gesage, B. & Mugambi, R. (2017). Underlying Determinants of Career Decision Making of Hospitality Undergraduate Students Enrolled in Universities Within Nairobi Metropolis Kenya. International Journal of Social Sciences and Information Technology, 3(4), 2091- 2106.
Conference/Workshop Papers
Conference Papers
- Kahuthu, J.K. & Maranga, V. (2018). Service Climate and Job Commitment among Employees of Quick-Service Restaurants in Nairobi City, Kenya, presented at 2nd International Multidisciplinary Research Conference, Gretsa University, Thika.
- Kahuthu, J.K., Nyokabi, K., & Karani, C.W. (2017). Customer Orientation of Service Employees and GuestLoyalty in Full-Service Restaurants in Thika Town Kenya, presented at 1st International Multidisciplinary Research Conference, Gretsa University, Thika.
- Kathure, F.M. & Kahuthu, J.K. (2017). Influence of Service Convenience on Customer Loyalty inCommercial Banks: A Case Study of Equity Bank, Kirinyaga County Kenya, presented at 1stInternational Multidisciplinary Research Conference, Gretsa University, Thika.
- Irungu, P. & Kahuthu, J.K. (2017). Perceived Price and Brand Image on Customer Loyalty in Fast Food Restaurants in Nairobi City Kenya, presented at 1 st International Multidisciplinary Research Conference, Gretsa University, Thika.
- Kariuki, C. & Kahuthu, J.K. (2017). Food Quality on Customer Satisfaction and Behavioral Intentions at Classified Restaurants: A Case Study of Carnivore Restaurant Nairobi City County Kenya, presented at 1st International Multidisciplinary Research Conference, Gretsa University, Thika.
Workshops Papers
- Post-graduate Student’s Data Analysis Capacity Building Workshop held on 12th – 13th July 2019 at Kenyatta University. Title of Presentation: Quantitative Data Analysis using SPSS Statistics.
- Staff Capacity Building Workshop held at Gretsa University on 30th April, 2018. Title of Paper: Attaining Effective Customer Service at Gretsa University.
- Staff Capacity Building Workshop held at Gretsa University on 30th April, 2018. Title of Paper: Appropriate data analysis in academic research projects (Using SPSS).
- Staff Capacity Building Workshop held at Gretsa University on 2 nd January, 2018. Title of Paper: Setting Quality Examination Items—Application of Bloom’s Taxonomy.
- Staff Capacity Building Workshop held at Gretsa University on 3 rd May, 2016. Title of Paper: Creating and Maintaining Working Teams.
- Staff Capacity Building Workshop held at Gretsa University on 3 rd May, 2016. Title of Paper: Guiding Effective Research.
- Staff Capacity Building Workshop held at Gretsa University on 30th January, 2015. Title of Paper: Developing Quality Teaching Course Outlines.
- Staff Capacity Building Workshop held at Gretsa University on 29th September, 2014. Title of Paper: Delivering Excellent Customer Service.
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